Update your registered email address, you can follow these simple steps:

1. Login to your Lama business account.
2. Locate the account settings located at the bottom left of your screen.
3. Once there, click on ‘change’ next to the email address you would like to update.
4. Enter the new email address.
5. A six-digit code will be sent to your registered email address to validate this request.
6. Type in the verification code and confirm it.
7. All done, your new email address is now registered.

Follow these simple steps to change your password:

1. On your Lama business Web-App homepage, Click on your account’s profile and settings.
2. Scroll down to the category “Security”.
3. Click on “Change password”.
4. Enter your old Password.
5. Type in your new password and validate it re-typing it below.
6. A six-digit code will be sent to your registered email address to validate this request.
7. Type in the verification code and confirm it.
8. Your Password has been updated!

To get your company address updated, follow these steps:

If you have not done the account verification yet, submit your verification with the desired address.

To update your company address, you can follow these simple steps:

1. Login to your Lama business account.
2. Locate the account settings located at the bottom left of your screen.
3. Once there, click on ‘change’ next to the address you would like to update.
4. Enter the new address.
5. A six-digit code will be sent to your registered email address to validate this request.
6. Type in the verification code and confirm it.
7. All done, your new address is now registered.

Please note that business addresses must be aligned with registered company documentation, if a new address is entered into the system, it must be backed up with the updated documentation.

Please note that our Compliance team might request additional information once the new address has been updated (for instance, proof of address in the form of Utility bill that matches your new address).

Follow these simple steps to change your password:

1. On the Lama business Web-App Login screen, click on your account’s profile and settings.
2. Scroll down to the category “Security”.
3. Click on “Change password”.
4. Enter your old Password.
5. Type in your new password and validate it re-typing it below.
6. A six-digit code will be sent to your registered email address to validate this request.
7. Type in the verification code and confirm it.
8. Your Password has been updated!