All Lama Classic Plus, Lama Suri and Lama Vicuna plan users can easily order a Lama Visa card through their registered Lama account.
Once you have selected one of these plans. Follow these simple steps:
Please note that if it’s your first order, it will be required for you to setup an Online security question.
You will receive your Lama Visa card by mail. Shipping status will be visible through your Web-App.
You can easily report card lost/stolen within your Lama Web-App’s card menu:
To have your card unlocked simply follow these steps:
Physical cards are already available under the Lama Classic Plus, Lama Suri and Lama Vicuna plans. By subscribing to any of these plans your monthly fee covers your card orders.
If you would like to have a physical card on your Lama Classic plan, you can certainly can, however a 9.99€ fee will apply.
If your card is not received, feel free to reach out our business support team via our webchat or by sending an email to supportbusiness@mylama.eu.
Cryptocurrency services are provided by Lama EU, the trading name of LamaTechnology FS UAB, a company registered in Lithuania (Company No. 305833209). LamaTechnology FS UAB is registered as a Virtual Asset Service Provider (VASP) with the Lithuanian Register of Legal Entities.
Cryptocurrency services are supervised under AML/CTF regulations by the Lithuanian Financial Crime Investigation Service (FCIS), but are not regulated by the Bank of Lithuania or any other financial authority in Lithuania. Your e-money account and related payment services are provided by OpenPayd Financial Services Malta Limited, a company authorised and regulated by the Malta Financial Services Authority (MFSA) as a Financial Institution (Company No. C 75580).
Risk Warning: Trading and holding cryptocurrencies involves a high level of risk, including price volatility and potential loss of funds. Cryptocurrency values can fluctuate widely and may drop to zero. These services are not covered by any deposit guarantee scheme. Lama EU does not provide investment advice and does not guarantee the accuracy or completeness of pricing or other related information.