The Lama Visa debit card is directly linked to your Lama account. You can use it to pay wherever you would pay with any other Visa debit card. The Lama Visa Card is a Euro currency-based card; however, you can easily use any available Crypto within your Lama account to process your card payments, as it will be automatically converted to euros for your payment needs.

Using your Lama Visa card enables you to easily cash out your EUR and cryptocurrencies anywhere and anytime.

With your Lama Visa Cards you will enjoy EUR, and the cryptocurrency world all combined in a single transaction, plus additional benefits such as:

• Spend your crypto in physical stores and online.
• Choose between 3 different card designs for your physical cards and many more for your virtual ones.
• Link your Lama Visa Cards to Apple Pay and Google Pay.
• Enjoy a 1% cashback paid in bitcoin on selected plans when using your Lama Visa Cards

As easy as it gets, you simply use your Lama Visa Card as you would use any of your other credit/debit cards. You can pay online and, in any shops, restaurants, where Visa cards are accepted.

Yes! You can have up to 2 physical cards on our Lama Vicuna plan, as currently the Lama Suri and Lama Classic Plus plans only offer 1 physical card on each plan. Nevertheless, you can have multiple virtual cards on these plans, with the exception of the Lama Classic plan.

Yes, you will! To upgrade your card spending limits (Lama Classic, Lama Classic Plus and Lama Suri plans) you will be required to upgrade your current plan. 

Please note that our Lama Vicuna plan spending limits cannot be upgraded, if you have reached your Lama Vicuna plan monthly limits, you will have to wait until next month for the limits to refresh. 

Currently Lama will not offer the option to customise your physical cards, nevertheless, our virtual cards will have a variety range of colours to choose from. 

Lama Suri and Lama Vicuna plans will have specially designed physical cards for all users subscribed to these plans.

Your Lama Visa Card’s main currency is in Euros, nevertheless, you will be able to spend any cryptocurrency balance available within your Lama account, as one of your Lama Visa Card benefits is its capacity to automatically exchange any available cryptocurrency in your account to Euros to complete your desired transactions. 

Note that any card payment will be taken by default from the highest available balance within your Lama account, and then move to the next highest available balance. 

Our team is currently working hard for you to link your Lama Visa card to your Apple Pay and/or Google Pay wallets.

This is coming soon, please stay tuned to our social media channels for company updates. 

When activating a virtual card or ordering a physical card for the first time, you will have the following security questions to choose from: 

• What is the name of your first pet?
• What is your maternal grandmother’s maiden name?
• Who was your favourite childhood friend?
• What was your first car?
• In which city your parents met?

Note that you can only choose one question plus an answer. Your answer must not be using special characters, and it should be between 1 to 45 characters long. 

Security questions are an added layer of security for your account. They help us to confirm your identity when processing card payments minimising the risk of unauthorized transactions. To be compliant, when processing payments online and/or physical, a security question must be answered. 

Virtual Visa cards are like Physical Lama Visa cards, however, you won’t receive a physical copy.

On virtual cards, the card details can only be visible through your Lama app. Once the card is generated, the virtual card is ready to be use. You can use the card details to make payments online and/or add it to Apple Pay and Google Pay (coming soon).